Installation
Subcategory
General
General use/Handling
Subcategory
As of CLIQ Web Manager version 9.1, the creation of the security certificate for the programming key is facilitated. This certificate is required to log in to the CLIQ Web Manager software using your programming key to manage your CLIQ master key system.
The creation is done via the CLIQ Connect PC App from version 1.7. You can see the exact procedure in the enclosed videos.
There is a special feature when saving security certificates in the Firefox browser.
Status as of: 08.04.2020 / RedTeam
You use CLIQ Web Manager (CWM) on your own server and would also like to set up CLIQ Connect (ccAPP) on mobile devices? Unfortunately, the setup is a bit more complex, therefore we would like to give you a brief explanation here.
- First install the CLIQ Connect app on your mobile device.
- Then open the app
- Bluetooth has to be activated
- Location access must be permitted
- Click on the three dots in the top right corner
- Go to the settings
- Add your system server
- System-ID is
- 3:YOUR_SYSTEM NUMBER
- Server-URL is
- https://YOUR_REMOTESERVER:443/CLIQRemote
- Please ensure that the server can also be reached outside your network via the address and port, otherwise the mobile device cannot establish a connection.
Status as of: 30.08.2022 / SNE
You can find the current version of CLIQ Connect (ccPC) on our Website or directly under cliqconnect.assaabloy.com
Please carry out the installation and follow the instructions.
During the installation process, the settings are then requested:
- Activate automatic updates
This ensures that CLIQ Connect PC is always up to date. - Which CLIQ system(s) do you use?
Depending on which system you use from us, the hooks are to be set individually. - Activate directory service integration
Hosting-Customers leave the checkmark activated.
For servers in-house, the checkmark must be removed and the remote address of the remote server must be entered.
Attention:
After installing CLIQ Connect PC, it is automatically stored in the Windows autostart folder and thus starts itself after each Windows restart.
Additional configuration options (if required):
After the installation has been completed, further configurations can be made. To do this, right-click on the CLIQ Connect PC symbol and select "Configuration".
Here you can also set up a proxy server and select the old enrolment method.
Status as of: 30.08.2022 / RedTeam
What is KeyFile?
KeyFile is a secure file sharing platform used by ASSA ABLOY. Here, files are made available via personalised access and there is also a data upload option.
Download files
- You will receive an e-mail from us
- You need an account to download files
- To do this, click on the file path or on "Access files".
- Please enter your recipient address (the e-mail address to which you also received the mail)
- Forwarding to someone else is therefore not recommended
- Otherwise, an "unexpected error" appears if the address is not correct.
- Assign a password and observe the requirements
- Click on "Create account"
- You will then receive another email to activate your account
- Click on "Activate account" in this mail
- Now you can download the files
- You can also use the account for future data transfers.
Status as of: 30.08.2022 / SNE
If you should perform a .CSV export in your CLIQ Web Manager installation, please note how a .CSV file must be opened correctly.
Otherwise, information may be displayed incorrectly.
Example: An Org. number with the designation 1.1.1 would be recognised by Excel as a date format and displayed as follows: (01.01.2000).
To avoid misrepresentation, please proceed as described below:
- Please create a new Microsoft Excel worksheet (.xls) via right click on the desktop.
- Now open the Excel worksheet you created and navigate to the "Data" tab
- Now select "From Text" and find the .CSV file to be opened/imported.
- Now select "Separate" and click on "Next".
- In the window that then opens, please select the semicolon for the German Windows operating system language or the comma for the English language, depending on the language settings, and then click on "Next".
- Now individually select the table columns below that you want to import as text and select "Text" as the data format of the columns.
- Please note that each column must be selected individually! Once this has been done, click on "Finish".
- Please confirm the window that appears by clicking on "Ok"
Status as of: 30.08.2022 / KW
The system data is uploaded directly to the CLIQ Data Center (DCS) by ASSA ABLOY after the production of ordered cylinders/keys. The owners of a programming key with the user role Superadmin/ Admin will receive an email directly from CLIQ Web Manager to import the system data.
For more information, please see here .
Status as of: 30.08.2022 / RedTeam
Please check the following things:
- Is the local desk programming device connected and is the programming key inserted on the left side?
- Is the security certificate for the programming key present and still valid?
- Was the programming key issued to a person in CLIQ Web Manager and assigned to a user role?
- Is the CLIQ Connect PC software active and is a connection available (device status shows 3 blue checkmarks)?
- In rare cases, a virus scanner prevents the CLIQ Web Manager page from being called up. In this case, please deactivate your virus scanner and call up the page again.
Status as of: 30.08.2022 / RedTeam
Domain names (DNS) are used when operating the CLIQ Web Manager. These refer to IP addresses, which can change.
A general specification of the domain names and the IP addresses is not useful in advance.
Various servers are available and the URL addresses (domain names/DNS) are only specified in the initialisation e-mail for the new CLIQ master key system.
If you still want an overview of the known addresses, you will find it in the following FAQ:
Communication channel CLIQ Web Manager
Status as of: 30.08.2022 / RedTeam
The CLIQ Web Manager uses SHA-2 certificates (SHA-256).
Both the certificate for the programming keys, wall programming devices and the server bundle are based on this.
Status as of: 30.08.2022 / RedTeam
The licence is a time and extensive limited "permission" to use the CLIQ Web Manager and its possible functions. If you wish to use additional functions in CLIQ Web Manager, please order them from your CLIQ partner so that we can provide you with a new licence for download via the CLIQ Data Center (DCS).
Status as of: 30.08.2022 / RedTeam
Remote devices are programming devices that retrieve jobs via the server and transfer them to E2/E3 keys or programming keys. These are available as wall-mounted devices for indoor and outdoor use and as mobile devices for use on the move.
Status as of: 30.08.2022 / RedTeam
The Digital Content Server (DCS) provides services related to the CLIQ Web Manager. Here, system data is stored, certificates are created and extended, and any firmware required is made available.
In the case of hosting systems, the CLIQ Web Manager is permanently connected to this server; purchasing customers can interrupt the connection and log on to this server manually.
If you are a purchasing customer and do not have a permanent connection, you must log in directly to DCS as described here (2.1 MB)
Status as of: 30.08.2022 / RedTeam
An update is an update (elimination of problems) of the software or firmware.
An upgrade provides new additional functions.
Status as of: 30.08.2022 / RedTeam
In CLIQ Web Manager, cylinders can be combined into cylinder groups. This is particularly suitable if the system comprises more than 1,500 cylinders and mainly E3 keys are to be used.
Cylinder groups save memory space on the E3 key because a group only needs one memory space - no matter how many cylinders are included in this group. When a new cylinder is added to this group, the E3 key does not need to be reprogrammed because it knows the cylinder group itself.
This is a function that makes sense for large master key systems that are relatively rigid (cylinder location/cylinder group is not constantly changed) and in which E3 keys are usually used.
The group can be changed by programming the cylinder with the programming key.
The cylinder grouping function must be ordered for a master key system directly with the initial order.
Status as of: 30.08.2022 / RedTeam
Firmware is the microcode that represents the "operating system" of the electronic elements (keys, cylinders, remote programming devices). Depending on the firmware, different individual functions can be enabled.
Example: Loading programming keys on the wall programming device.
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The wall programming devices require at least firmware 6 - this firmware can be ordered as VS/CS/NS23.
-
Programming keys require at least firmware 12.3- existing keys with older firmware cannot be updated, new programming keys must be ordered.
You as the user can update the firmware for E2/E3 keys and remote programming devices. To do this, order new firmware as an article from your CLIQ partner and we will then provide this firmware for your master key system via the CLIQ Data Center (DCS).
Status as of: 30.08.2022 / RedTeam
1. The first backup (.a2b) must be sent to CLIQ Software Support via the CLIQ partner for checking whether there might be problems with the database during the import. Please remember that the backup must not contain encryption or open orders!
In addition, the backup must have been created at least from the Manager version 3.6.10 or higher.
=> You can continue working in your CLIQ Manager software in the meantime!
2. The second backup for the final import is also required as an .a2b file.
To do this, please create a final data backup (.a2b). Please note that CLIQ Manager must be running in the current version and the last extension file must have been imported before the final backup is created for migration.
As of this date, the system is suspended until the final import into CLIQ Web Manager.
The changeover should therefore be coordinated with CLIQ Software Support.
Please also note the entry "Migration from CLIQ Manager to CLIQ Web Manager: which information will not be migrated?"
Status as of: 30.08.2022 / RedTeam
This is a software certificate that is required for authentication of:
- the programming key
- between the servers (CLIQ Web Manager Server and Remote Server)
- the remote devices
These are generated by the Digital Content Server (DCS) during initial commissioning.
The security certificates must be renewed at least every two years (have an expiry date). You as the administrator will receive a reminder e-mail from the programme in time.
Status as of: 30.08.2022 / RedTeam
When a certificate is created, a one-time password is sent to the owner of the programming key. This is for increased security to create a security certificate for a programming key.
The e-mail address of the secondary programming key owner is stored in the CLIQ Web Manager by the main programming key owner.
Status as of: 30.08.2022 / RedTeam